faq

QUALITY

Our raw materials are sourced with great attention to detail as well as focus on sustainabilty.

We source our cashmere from the very original Kashmir region, the birthplace of cashmere since the 14th century. All scarves and shawls are hand-woven and dyed with great care. Blending in silk allows stronger durability to the garments and minimises pilling. New additions to our product range include precious silk from Thailand and eco friendly cotton from India. German high-tech engineering helps us to embellish our products with the most sparkling, lead-free crystals on the market and an amazing creative team is responsible for our brilliant designs. We work with fair-trade suppliers, as sustainability is one of core values.

 

DELIVERY

You will receive your item beautifully wrapped in a luxurious gift box/bag. We aim to deliver FREE within two working days in the UK. We offer different options for wholesale clients.

 

MAINTENANCE

To ensure that you will enjoy your new cashmere rebel product for a long time, please treat it with love and respect. Hand-wash only with lukewarm water using mild detergent. Avoid bleach and do not soak for more than a minute. Lie flat on a towel to dry and iron warm from the backside (non-embellished areas only). Tender loving care is essential for a passionate, long-term partnership with your cashmere rebel designer shawl.

  

RETURN POLICY

In the unlikely event that you are not 100% satisfied, just send the product back to us within 30 days and we will issue a full refund (given the item has not been used and the original tags are still on). Please note that personalised items are non-refundable.

 

WISH TO KNOW MORE?

Simply send us an email to hello@cashmererebel.co.uk and we will be happy to answer your queries shortly.